Return and exchange


You have the right to return or exchange an item within 14 days of purchase if it has not been used, with all tags intact and a purchase receipt. To do so, please:

- Notify us in a way that’s convenient for you (Viber, social media, or phone).

- Complete a product return form.

- Send the item along with the return form to us (our manager will provide the shipping details upon request) or bring it to our showroom. Please note that the cost of return shipping or exchange is your responsibility.


The refund will be credited to your card within 7 days (but typically within 1-2 days). If the purchase was made in cash, the refund will be processed at the showroom on the day of return.